The wireless dispatch software is an important feature of our field service software. This option transmits service calls entered through the software system directly to the corresponding technician's wireless device, automatically. This wireless dispatch software feature will save valuable company time, previously spent transmitting over the radio, phone or even hand typing messages into a paging terminal then sending it out. In the office, the field service software shows dispatchers which technician is available in the field and where they are located relative to prospective jobsites, so jobs can be quickly assigned to the closest available technician. The wireless dispatch software can also monitor job progress and as the job is finished, create an invoice. This will make both the technician's and dispatcher's lives easier as technicians can get their service calls without having to contact the dispatcher each time he/she is looking for a new job.

Wireless Dispatch Features

The wireless dispatch software has many uses and features that can be used by companies that are both large and small. Groups can be set up, containing a combination of both technician and non-technician (admin staff, managers, owners, etc.) With one keystroke, a page can be sent to the group of your choice. With the wireless dispatch feature, even the largest corporations can efficiently notify their employees of sales, service calls, and other important events.

Wireless dispatch software will give your personnel quick, easy access to customer information, job information and service orders with only a few button pushes. Having all this information and the ability to respond immediately to inquiries and change orders make having a reliable wireless dispatch software system in your company is a sound business investment.

To see a larger view of the Ascente Wireless Dispatch Software Screenshots click on the images below.