Contrac2 Support
Connect Now!
(Hotline support connection utility)
Hotline Support — Our customer service personnel are available 10 hours a day, five days a week to answer questions and solve problems. Diagnostics can be performed through an internet connection or through a telephone modem hookup that is included on every system.
Hotline business hours are as follows:
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Headquarters & Western Regional Office 28 Centerpointe Drive Suite 130 La Palma, CA 90623 M-F 7:00 AM - 5:00 PM PST 714.522.8300 714.522.2505 Fax |
Eastern Regional Office: 4405 International Blvd. Suite B-104 Norcross, GA 30093 M-F 8:00 AM - 5:00 PM EST 770.564.0060 770.381.8257 Fax |
Southwestern Regional Office: 3740 Josey Lane Carrollton, TX 75007 M-F 8:00 AM - 5:00 PM CST 972.939-2000 972.939.2242 Fax |
Software Subscription Services — Periodic software releases and updates are a part of Compusource's commitment to keep your application software current with industry trends and changes.
Training — Full-time training personnel are available with a variety of programs, including on-site and classroom instruction, to insure that your employees are knowledgeable in the day-to-day operation of the software.
Documentation — Every application is well documented with on-line user reference manuals. They are easy to read, designed to quickly find the answers you need, and updated regularly by our full-time documentation department.
Consultation — Customer Service Engineers can assist you with decisions concerning operational procedures, software setup, and equipment purchases.
Hardware Maintenance — Our technical staff can help you setup, implement and care for all hardware devices integrated with your system. One phone call to Hotline will immediately dispatch personnel to solve hardware related problems. Quick response maintenance agreements are available throughout the U.S.